Neytendur kalla sífellt eftir hærra þjónustustigi og fyrirtæki þurfa að bregðast við kallinu til að verja stöðu sína á markaði. Án viðbragða er hætt við því að neytendur og viðskiptavinir líti í kringum sig og finni jafnvel aðra birgja eða keppinauta sem bjóða betur. Eina leiðin til að lifa af er bregðast við og tileinka sér þessa “stafrænu umbreytingu” eða Digitalization (e. Digital Transformation).
Read MoreDo you want to discover what it takes to run your processes like a pro? Here are some steps you can take to make sure you’ve checked all of the boxes.
Read MoreMost businesses struggle with strategy execution to some level. Defining where you want to be is the easy part, getting there is the hard part. By the corporate watercooler, Enterprise Architecture is usually mentioned as the vehicle to take you there, but what is Enterprise Architecture and how can you use it to your advantage?
Read MoreSwitching is when you desire to go from state A to state B. You might want to switch ERP systems, telco’s, hardware suppliers or even from one process to another. I’ve compiled a list of items to consider when embarking on such a journey. Have a look at the article and see what to consider.
Read MoreFiguring out the value of projects and investments has always been a challenge, especially when it comes to IT. If you want to highlight the business value of your project, calculations such as ROI can shine a light on the good work you are doing. Read the article and see how to calculate it and the pitfalls to avoid.
Read MoreSome of the most common reasons businesses contract IT services are to fix common office IT issues. Due to the intangible nature of information technology, accomplishing a lean IT process for a business is much easier said than done. Let’s take a look at the challenges businesses face when implementing lean processes, and how to overcome them.
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